Communicating with the Community during a Crisis

Cobb's Chief Strategy and Accountability Officer, John Floresta, discusses the daily challenges of keeping parents informed within the boundaries set by federal privacy law.

• 01:04 The Challenges of Viral Rumors
• 01:56 The Investigation Process
• 05:30 Trust
• 11:01 The Federal Legal Constraints
• 15:13 What to Expect
• 17:31 News Media's Involvement

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